All-In provides recommendations to improve top-line financial performance and bottom-line cost containment. With significant experience in casino operations, customer insights and an objective perspective, All-In goes one step beyond the traditional consulting process to provide actionable tactics for faster results.
Industry expert report writing, presentations and management support: White Papers, provincial government Minister briefing documents and presentations, management webinars, slot math 101 presentations, AML training, jurisdictional scans, identification of best practices and more.
Operational Assessments entail a review of: customer behaviour data, market research, internal processes, mystery shopping results, customer satisfaction scores, sales and revenue trends, expense review and more. Assessments may be specific to: marketing programs, gaming floor performance, loyalty programs, F&B cost of goods, service standards or standard operating procedures. A report is provided including detailed findings, risks identified, risk mitigation recommendations, actionable recommendations for quick wins and identification of longer term opportunities.
Program development and planning support: writing and/or facilitation of: strategic business plans, operational, marketing and capital investment, tactics and action plans, customer satisfaction indexing models, menu engineering, restaurant concept development and more.